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[Stuff57]

I am really confused and if this is the standard for the wager requirements at casinos then I now know why no matter how much I play I never can get past that requirement to cash out.
I ALWAYS THOUGHT THAT THE WAGERS TOWARDS THE REQUIREMENT STARTED ACCUMULATING FROM THE FIRST SPIN!
But appearently you have to play and lose your deposit then the play on the bonus begins and only then does the wagers start counting towards the requirement!

I have removed all mention of names or casino so the chat is not recognized as connected to anyone in hopes it can stay.


support: Welcome to the Casino. How may I assist you?

me: Boy you work a lot

support: indeed i do :-)

me: what is the wager requirement for the casino

support: 30 times

me: the deposit and bonus?

support: just note that any bonus in your account, you must wager 30 times

support: the deposit match for now is 20% match up to 150

me: ok i did get an $8.10 bonus so had to wager that total of $243.00 right?

support: yes

me: actually it gave me a 30%

support: any bonus amount in the account just multiply by 30

me: ok i met that wager but my bonus still has 1 penny and it never zerod out

me: my deposit was gone and the bonus remained

support: when your cash account depletes, then it will only start taking from the bonus account

me: so does the wagers on the deposit count towards the requirement

support: wager is on the bonus balance not cash

me: so the $ wager requirement doesnt start accumulating till i start playing on the bonus?

me: ss the $243

support: yes

me: so first i have to lose my deposit then am expected to wager the bonus 30 times and anything that is left is mine?

support: correct :-)

me: well that just doesnt sound right. I thought the requirement started accumulating from the first bet

support: from the bonus

me: well then i wont be doing any more bonuses because with that way there is no way to ever meet the requirements

support: ok one moment

me: ok

support: the unfortunate thing is that you played it out already so there is nothing that i can do to remove it...so i have placed a restriction on the next deposit, and you will not have a bonus requirement to satisfy..
However, the 204.50 remains as is whcih needs to be satisfied

me: what?

me: there is still $204 left to wager on this bonus?

support: as you have already played the 8.10 bonus yes you still have to satisfy that out standing wager.
i have informed you already that i have placed a restriction for future deposits

me: so i wagered almost or more than $100 but the wager was not even close to being met?

me: sorry $1000

me: from the time i began playing

me: so technically i still owe the casino $204 in wagers

support: yes

me: wow i think i might go back to land casinos with that kind of deal

me: thank you have a good nite

support: alright good night


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So now let me get this right. I deposit into the casino. Get a bonus. Then i spend all that time playing just to lose my money so I can try to meet a wager requirement to keep whats left? How much sense does that make? Why would anyone take a bonus knowing they must lose all there deposit and wins accumulated before they even begin to start meeting the wager requirement?
I deposited $27.00 got a $8.10 bonus wagered over $1000 total and still owe the casino $204 in wagers from my next deposit??

[darmac]

I know bonuse's are a pain in the butt, I never use them that way I know I am just playing with my own money and none of that wagering nonsense. 

[Stuff57]

But are wager requirements really forwarded to the next deposit? I have never heard of this!

[darmac]

No that doesn't make sense at all?

[wyldgirl]

Yeah players are going nuts over this issue where i posted it on
Casino Meister and Bonus paradise!
The last email he got from them said he had a 243 times wger!! LOl
anyhow came by to let you know he deposited at the wrong casino! was suppose
to depsoit for the contests! lol
But i did d/l the new rtg from you!!

L8tr